Contact Us
We value every customer’s feedback and are always ready to solve your questions and problems. Feel free to contact us through the following methods:
Email Support: Our official customer service email serviceon@karethyn.com is available for all order inquiries, after-sales issues, product consultation, and cooperation requests. We will reply to your email within 24 business hours.
Working Hours: Monday to Friday: 9:00 AM – 6:00 PM. We do not provide real-time service on weekends and public holidays, but we will reply to all messages promptly on working days.
Feedback & Suggestions: You are welcome to put forward valuable suggestions about our products, services, and website experience. Your support helps us keep improving.